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TERMS AND CONDITIONS

TERMS AND CONDITIONS Elite Concrete Coatings LLC Last Updated: April 3, 2026 | Effective Date: April 3, 2026 | Jurisdiction: State of Colorado

These Terms and Conditions govern your use of the services provided by Elite Concrete Coatings LLC (“Company,” “we,” “us,” or “our”) and your use of our website at eliteconcretecoatingsco.com. By requesting an estimate, paying a deposit, scheduling a project, or allowing our team to perform work on your property, you agree to be bound by these Terms. Please read them carefully.

  1. ACCEPTANCE OF TERMS

By accessing our website, submitting a contact or estimate request, signing a project agreement, paying a deposit, or allowing our team to perform work on your property, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

If you do not agree with any part of these Terms, please do not use our website or services. We reserve the right to update these Terms at any time, and continued use of our services following any changes constitutes your acceptance of the revised Terms.

  1. SERVICES PROVIDED

Elite Concrete Coatings LLC provides professional concrete surface preparation and coating services, including but not limited to:

  • Concrete resurfacing for garages, driveways, patios, and commercial spaces
  • Epoxy, polyaspartic, and polyurea floor coatings
  • Metallic and decorative epoxy systems
  • Color flake broadcast systems
  • Color sealing and clear sealing of concrete surfaces
  • Concrete surface diamond grinding and preparation
  • Moisture mitigation and minor surface repair
  • Commercial and residential interior and exterior concrete coatings

All services are subject to a written project agreement, a pre-installation site assessment, and a signed estimate. We reserve the right to decline any project at our discretion.

  1. ESTIMATES & PRICING

All estimates are based on information available at the time of the site visit or customer inquiry. Written estimates are valid for 30 days from the date issued. To accept an estimate and secure your project date, a 10% deposit of the total project cost is required within that 30-day window.

  • Free estimates are provided subject to scheduling availability and site access.
  • An estimate is not a confirmed booking until the 10% deposit has been received and a project date has been assigned in writing.
  • Final pricing may vary if site conditions differ materially from those observed during the estimate (e.g., undisclosed moisture problems, surface damage, or square footage discrepancies).
  • Any change in project scope requires a signed written change order before additional work commences (see Section 8).
  • If an estimate expires and is reissued, material and labor pricing may be adjusted to reflect current costs.

Important: Verbal estimates are not binding. Only a written, signed estimate paired with a received 10% deposit constitutes a confirmed project booking.

  1. SCHEDULING & PROJECT TIMELINE

A project date will be assigned upon receipt of your 10% deposit. Scheduling is subject to crew availability, weather conditions, and material lead times. Typical installation timelines are as follows:

  • Resurfacing: Approximately 5 days on-site, including surface preparation, application, and initial cure stages.
  • Color Sealing: Approximately 3 days on-site, including prep, color application, and sealing coat.
  • Clear Sealing: Approximately 2 days on-site for surface preparation and clear coat application.
  • Weather Delays: Snow and rain may require rescheduling. We will communicate any weather-related changes as early as possible at no cost to you.

Additional scheduling terms:

  • The customer is responsible for ensuring site access on all scheduled project days.
  • Weather-related reschedules are handled at no charge and do not affect the deposit.
  • Customer-initiated reschedules require at least 30 days’ notice prior to the scheduled start date to avoid deposit forfeiture (see Section 8).
  • We are not liable for delays caused by weather, supply chain disruptions, or other force majeure events outside our control.
  1. SITE PREPARATION & CUSTOMER RESPONSIBILITIES

The customer is responsible for preparing the worksite prior to our crew’s arrival unless otherwise agreed in writing. Required preparations include:

  • Removing all vehicles, furniture, equipment, and personal belongings from the work area.
  • Ensuring the area is accessible and free of obstructions on all scheduled project days.
  • Disclosing any known moisture problems, previous coatings, repairs, cracks, or structural concerns prior to scheduling.
  • Ensuring the space has adequate ventilation and electrical access for our equipment.
  • Keeping children and pets away from the work area during and immediately after installation.

Important: Failure to adequately prepare the site may result in project delays, additional charges, or warranty limitations. We perform diamond grinding and surface prep as part of our standard process; however, pre-existing conditions first disclosed after work has commenced may affect final outcomes and pricing. Large cracks and structural slab issues are outside our scope of work and will not be repaired under our standard services.

  1. WARRANTY & WORKMANSHIP GUARANTEE

Elite Concrete Coatings LLC provides a 2-year workmanship warranty on all completed installations, beginning on the date of project completion.

What We Cover: Peeling, delamination, or bubbling caused by our application; material defects directly attributable to our installation process under normal use conditions.

What Is Excluded: Large cracks, slab movement, or structural and foundation issues. Also excluded: damage from abuse, improper maintenance, hot tire pickup beyond normal use, chemical spills, heavy impacts, or modifications made by third parties.

Additional warranty terms:

  • Large cracks and slab-level structural issues are not covered under this warranty. These represent structural conditions beyond the scope of our surface coating work and are typically the result of ground movement, settling, or pre-existing foundation problems.
  • Warranty claims must be submitted in writing within the 2-year warranty period.
  • This warranty is non-transferable and applies to the original installation location only.
  • The warranty is void if the surface has been altered, repaired, or re-coated by a third party without our prior written consent.
  • Product manufacturer warranties, where applicable, are separate from our workmanship warranty and governed by the manufacturer’s own terms.
  1. PAYMENT TERMS

A deposit of 10% of the total project cost is required to schedule and confirm your project date. The remaining 90% balance is due in full upon project completion.

  • We accept cash, credit card, and electronic bank transfer. We do not accept checks.
  • The remaining balance is due on the final day of the project, upon completion of work.
  • Accounts not paid when due may be subject to a late fee of 1.5% per month on the outstanding balance, or the maximum permitted under Colorado law, whichever is less.
  • In the event of non-payment, Elite Concrete Coatings LLC reserves the right to pursue all remedies available under Colorado law, including reasonable attorneys’ fees and court costs.
  • We reserve the right to file a mechanic’s lien on the property in accordance with Colorado Revised Statutes § 38-22-101 et seq. for any unpaid balance.

Deposit Policy: The 10% deposit is non-refundable if the customer cancels within 30 days of the scheduled project start date. Deposits are refundable in full for cancellations made more than 30 days in advance, or if Elite Concrete Coatings LLC cancels the project. See Section 8 for full details.

  1. CANCELLATION & CHANGES

Either party may cancel a scheduled project. The following terms apply:

  • Cancellation more than 30 days before the scheduled start date: The customer will receive a full refund of the 10% deposit within 5 business days.
  • Cancellation within 30 days of the scheduled start date: The 10% deposit is forfeited. No refund will be issued, as crew time and materials will have been committed to your project date.
  • Weather-related reschedules: Snow, rain, or unsafe working conditions may require rescheduling. These are handled at no cost and no penalty to the customer and do not affect the deposit.
  • Company cancellation: If Elite Concrete Coatings LLC cancels the project without cause, the full deposit will be refunded within 5 business days.
  • Change orders: Any change to the project scope after the estimate is signed requires a new written and signed change order. Work reflecting the change will not begin until both parties have signed the change order and agreed to any pricing adjustments in writing.

All cancellations must be submitted in writing — via email or text message — to be valid and to establish the cancellation date. Verbal cancellations will not be accepted.

  1. LIMITATION OF LIABILITY

Elite Concrete Coatings LLC performs all work in accordance with industry standards and applicable Colorado law. The following limitations apply to the fullest extent permitted under Colorado statutes, including the Colorado Homeowner Protection Act (C.R.S. § 13-20-806) and the Construction Defect Action Reform Act (CDARA).

  • To the extent permitted by Colorado law, we are not liable for indirect, incidental, consequential, or punitive damages, including loss of use, loss of income, or loss of business opportunity.
  • We are not responsible for pre-existing damage, large cracks, slab movement, or structural conditions of the concrete substrate that existed prior to or arise independently of our work.
  • The customer is responsible for ensuring the concrete substrate is structurally sound prior to installation. Our coatings are a surface application, not a structural repair.
  • We carry general liability insurance. A certificate of insurance is available upon written request.
  • For residential projects, nothing in these Terms waives any rights or remedies provided to you under Colorado law that cannot lawfully be waived by contract.

Note: Colorado’s Homeowner Protection Act (C.R.S. § 13-20-806) preserves certain rights for residential property owners in construction defect matters. These Terms do not waive any rights you hold under that Act or CDARA. We recommend consulting a Colorado attorney if you have questions about your specific legal rights.

  1. PROPERTY ACCESS & SAFETY

By scheduling our services, the customer grants Elite Concrete Coatings LLC and its employees lawful access to the property during agreed project hours for the purpose of performing the contracted work.

  • Our team will take reasonable care to protect surrounding surfaces; however, some incidental contact with adjacent areas is inherent to the diamond grinding and surface preparation process.
  • Customers must disclose any known hazards prior to work beginning, including asbestos, lead paint, underground utilities, or structural concerns.
  • We reserve the right to halt work and leave a site that poses a safety risk to our team, with no forfeiture of any deposit already paid.
  • Coated surfaces must not be walked on or driven on until the minimum curing time specified in your project completion documentation has elapsed. Failure to observe curing times may void the warranty.
  1. INTELLECTUAL PROPERTY

All content on the Elite Concrete Coatings LLC website — including text, photography, graphics, logos, and design — is the property of Elite Concrete Coatings LLC or its licensors and is protected under applicable intellectual property laws.

  • You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.
  • By submitting photos, testimonials, or reviews to us, you grant Elite Concrete Coatings LLC a non-exclusive, royalty-free, perpetual license to use that content for marketing and portfolio purposes.
  • We may photograph completed projects for our portfolio and marketing use. If you prefer your project not be photographed or used in our marketing materials, please notify us in writing before the project start date.
  1. PRIVACY POLICY

We collect and use personal information (name, address, phone number, email) solely to provide our services, communicate with you, and fulfill our obligations. We comply with applicable Colorado privacy law and do not sell your personal information to third parties.

  • We may use your contact information to send project-related updates, follow-up communications, and occasional promotional materials. You may opt out of marketing communications at any time by contacting us directly.
  • Our website may use cookies and analytics tools to analyze traffic and improve your browsing experience. By continuing to use our site, you consent to this use.
  • We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure.
  • You may request access to, correction of, or deletion of personal information we hold about you at any time by contacting us at the number in Section 14.
  1. GOVERNING LAW & DISPUTE RESOLUTION

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Colorado, including the Colorado Revised Statutes, without regard to conflict-of-law provisions. Venue for any legal proceedings shall be in El Paso County, Colorado.

  • Step 1 — Good-Faith Negotiation: Disputes shall first be addressed through direct written communication between the parties. Either party may initiate this process by providing written notice describing the dispute.
  • Step 2 — Mediation: If the dispute is not resolved within 30 days of written notice, both parties agree to participate in non-binding mediation before a mutually agreed-upon mediator in El Paso County, Colorado, as a condition before initiating any litigation.
  • Step 3 — Litigation: If mediation is unsuccessful, either party may pursue claims in the appropriate Colorado state court in El Paso County. For residential construction defect claims, the notice-and-opportunity-to-cure process under CDARA (C.R.S. § 13-20-803.5) — requiring a written Notice of Claim at least 75 days before filing suit — must be followed.
  • If any provision of these Terms is found unenforceable under Colorado law, the remaining provisions remain in full force and effect.
  • Our failure to enforce any right under these Terms at a given time does not constitute a permanent waiver of that right.

Note: Colorado law generally provides a 3-year statute of limitations for written contract claims (C.R.S. § 13-80-101). Construction defect claims are subject to a 2-year statute of limitations and a 6-year statute of repose from substantial completion under CDARA (C.R.S. § 13-20-801 et seq.).

  1. CONTACT US

For questions about these Terms, to submit a warranty claim, or to provide written notice of cancellation, please contact us directly:

Elite Concrete Coatings LLC Colorado, USA Phone / Text: (719) 639-0643 Website: eliteconcretecoatingsco.com

These Terms were last updated on April 3, 2026. We reserve the right to modify them at any time. The most current version will always be available on our website.

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